Terms of Service

1. Acceptance of terms

These Terms of Service (“Terms”) govern your access to and use of the website https://xarlenoxvit.world (the “Website”) and any orders you place for products or services offered by Xarlenoxvit (“we”, “us”, “our”). By accessing the Website, placing an order or otherwise using our services, you agree to be bound by these Terms. If you do not agree, you must not use the Website or place orders.

We are based in Australia. Our contact details are: Xarlenoxvit, 97 George St, The Rocks NSW 2000, Australia; email support@xarlenoxvit.world; phone +61 2 9247 2625.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use this Website and place orders. By using the Website, you represent and warrant that you meet these requirements. If you are using the Website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Products and pricing

We offer dietary supplements and related products (including Pentavitalor) as described on the Website. All product information, including descriptions, ingredients and usage instructions, is provided for general information. Products are not intended to diagnose, treat, cure or prevent any disease. You should consult a healthcare professional before starting any new supplement, especially if you have a medical condition or take other medications.

Prices are displayed in Australian dollars (AUD) and include GST where applicable unless otherwise stated. We reserve the right to correct pricing errors and to change prices at any time; changes will not affect orders already accepted. Delivery and other charges (if any) will be shown before you confirm your order.

4. Orders and contract formation

When you submit an order via the Website, you are making an offer to purchase the selected products on these Terms. We will send you an order confirmation (e.g. by email) once we have received your order. A contract between you and us is formed when we send that confirmation, or when we dispatch the products, whichever we specify. We may refuse or cancel an order (e.g. due to stock, pricing error, suspected fraud or breach of these Terms) and will notify you and refund any payment already made if we do so.

You are responsible for ensuring that the information you provide (name, address, email, phone) is accurate and complete. We are not liable for non-delivery or delay due to incorrect details.

5. Payment

Payment is due as indicated at checkout. We accept the payment methods displayed on the Website. Payment may be processed by third-party payment providers; their terms and privacy policies apply to the payment transaction. You must provide valid payment details. We do not store full card numbers. By placing an order, you confirm that you are authorised to use the chosen payment method.

6. Delivery

We will deliver the products to the address you provide within the timeframe indicated on the Website or in your order confirmation, subject to availability and force majeure. Delivery times are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier (for physical goods). If delivery fails due to your fault (e.g. wrong address, no collection), we may charge you again for re-delivery or treat the order as cancelled in accordance with our policies.

7. Returns and refunds

Returns and refunds are governed by our Return Policy. By placing an order, you agree to that policy. You may have additional rights under the Australian Consumer Law (e.g. refund or replacement for major failures); nothing in these Terms limits those rights.

8. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates applicable laws or regulations.
• Impersonate any person or entity or misrepresent your affiliation.
• Transmit viruses, malware or other harmful code.
• Attempt to gain unauthorised access to our or any third party’s systems, accounts or data.
• Scrape, harvest or use automated means to collect data from the Website without our consent.
• Interfere with or disrupt the Website or its security or functionality.

We may suspend or terminate your access to the Website if we reasonably believe you have breached these Terms.

9. Intellectual property

All content on the Website (text, graphics, logos, images, design, software) is owned by us or our licensors and is protected by copyright, trade mark and other intellectual property laws. You may view and print pages for personal, non-commercial use. You must not copy, modify, distribute or use our content for commercial purposes without our prior written consent.

10. Disclaimers

The Website and its content are provided “as is”. We do not warrant that the Website will be uninterrupted, error-free or free of viruses. Product information is for general guidance only and does not constitute medical or professional advice. Outcomes from using our products may vary; we do not make any promises about specific results. To the maximum extent permitted by law, we exclude all implied warranties.

11. Limitation of liability

To the maximum extent permitted by applicable law (including the Australian Consumer Law where it applies):

• We are not liable for any indirect, incidental, special, consequential or punitive loss or damage (e.g. loss of profits, data, goodwill or business opportunity) arising from your use of the Website or products, even if we have been advised of the possibility of such loss.
• Our total liability to you for any claim arising out of or in connection with these Terms or the Website (whether in contract, tort, statute or otherwise) is limited to the amount you paid to us for the relevant order in the 12 months before the claim, or A$100, whichever is greater.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded or limited by law.

12. Indemnity

You agree to indemnify and hold harmless Xarlenoxvit and its officers, directors, employees and agents from and against any claims, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any law or third-party rights.

13. Privacy and data

Your use of the Website and any data you provide are also governed by our Privacy Policy and Cookie Policy. By using the Website, you consent to the collection, use and disclosure of your information as described in those policies.

14. Third-party links

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices or terms of those sites. Your use of third-party sites is at your own risk.

15. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top will be revised when we make changes. Continued use of the Website after changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Website. Material changes that affect your rights may be communicated by email or a notice on the Website where required by law.

16. Governing law and disputes

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia. Any dispute arising out of or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales, except where you have rights under the Australian Consumer Law that cannot be excluded.

17. Contact

For questions about these Terms, please contact us:

Xarlenoxvit
97 George St, The Rocks NSW 2000, Australia
Email: support@xarlenoxvit.world
Phone: +61 2 9247 2625